A MARTÍNEZ, HOST:
Good morning. I'm A Martínez.
Soon, McDonald's won't be clowning around with its self-serve drink dispensers. New data shows that the preferred customer experience at the fast-food chain is changing. Thanks to the pandemic, many people now favor making mobile orders and using the chain's drive-thrus, leaving dining rooms emptier. It's probably why the chain says its self-serve drink machines will be eliminated in all U.S. restaurants by 2032. And that's enough to make some soda-loving customers grimace.
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